1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact details: Name, email address, telephone number, and delivery or billing address.
• Order information: Items purchased, order preferences, order history, pickup or delivery instructions, and customer service messages.
• Account and rewards information: Account identifiers, points earned or redeemed, referrals, and birthday information you voluntarily provide.
• Communication preferences: Your separate email and SMS marketing choices, consent timestamps or records where collected, and unsubscribe requests.
• Website information: Device/browser details, IP address, cookies, and site usage information collected through the website and its service providers.
• Payment-related information: Transaction confirmations and payment status. Card payments may be handled by payment processors such as Stripe; we do not intend to store full payment card numbers on our website.

2. How We Use Information

We use information to process and fulfill orders; communicate about pickup, delivery, or customer service; maintain customer accounts; operate Honeyspot Rewards; prevent fraud and protect our services; respond to inquiries; comply with legal obligations; and improve the website.

Where you have provided the applicable consent, we may also send promotional emails or text messages.

3. Text Messages and SMS Consent

If you separately opt in to our SMS program, Honeyspot Pizza 4 may send texts related to your selected program, including order updates, customer support, rewards notifications, birthday offers, and promotional offers.

Marketing text messages are sent only to customers who have provided the appropriate marketing consent.

SMS consent is optional and is not a condition of purchase. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for assistance.

You may also contact info@honeyspotpizza4meriden.com.

We maintain records of SMS permissions and opt-out preferences as supported by our systems. We do not share mobile information or text messaging consent with third parties or affiliates for their independent marketing or promotional use.

Our messaging providers may process information solely to provide messaging services to us.

See our SMS Terms & Conditions for additional program information.

4. Email Marketing

If you sign up for our email list, we may email you restaurant news, rewards information, and promotional offers.

You can unsubscribe from promotional emails using the unsubscribe method included in those emails or by contacting us. Transactional emails, such as order receipts, may still be sent when needed to provide requested services.

5. Honeyspot Rewards and Referrals

When you join Honeyspot Rewards, we may use your account, order history, eligible purchases, points activity, and optional birthday or referral information to administer the program and communicate benefits.

Referral information is used to validate and administer referral rewards and to help prevent misuse.

6. Service Providers and Disclosures

We may disclose only the information reasonably needed to service providers acting on our behalf, such as website hosting providers, WooCommerce/WordPress service components, payment processors including Stripe, and communications providers including Telnyx.

We may also disclose information where legally required, to protect rights and safety, or as part of a legitimate business transfer subject to applicable law.

SMS opt-in data and consent are not sold or shared with third parties or affiliates for their marketing purposes.

7. Cookies and Website Technologies

Our site may use essential cookies for shopping carts, checkout, account sign-in, security, and site functionality.

Other analytics or advertising technologies may be used if enabled on the website. Browser controls and available cookie preference tools can help you manage applicable cookies.

8. Data Retention and Security

We keep information for as long as reasonably necessary for orders, accounts, rewards, consent records, customer service, legal obligations, and legitimate business purposes.

Retention periods vary by the type of information and applicable requirements. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.

9. Your Choices and Privacy Requests

You may ask us to review, correct, or delete personal information, subject to applicable legal and operational requirements.

You may also change communication preferences, opt out of promotional email, or text STOP to stop SMS messages.

Contact us at info@honeyspotpizza4meriden.com for privacy requests.

10. Children's Privacy

Our website and marketing programs are not intended for children under 13. We do not knowingly collect personal information from children under 13 through these programs.

If you believe a child has provided personal information, please contact us.

11. Third-Party Websites

Our website may link to third-party services, such as payment, delivery, or social platforms. Their privacy practices are governed by their own policies.

12. Changes to This Policy

We may update this Privacy Policy as our services or legal obligations change. We will post the revised version here with an updated effective date.